All products available for purchase on palmastro.online are digital products and delivered via digital download only. No physical products are shipped for digital products.
Thank you for choosing Palmastro.online for your personalized horoscope needs. Below, we outline our shipping policy for digital products to ensure you have a seamless experience with us.
Delivery of Digital Products
- Product Description: Our personalized horoscopes for 2025 are digital products delivered in PDF format.
- Delivery Timeframe: Once your payment is successfully processed, you will receive your personalized horoscope within 24 hours via the email address you provide at checkout.
- Delivery Method: The personalized horoscope PDF file will be sent directly to your registered email address.
Order Confirmation
- Upon successful payment, you will receive a confirmation email containing your order details. If you do not receive this email within a few minutes of placing your order, please check your spam or junk folder. If it’s not there, contact us immediately.
Accuracy of Information
- Please ensure that the email address you provide during checkout is accurate and accessible. We are not responsible for delays or non-delivery due to incorrect or incomplete information provided by the customer.
Non-Delivery of Product
- In the unlikely event that you do not receive your personalized horoscope within the promised 24-hour timeframe, please contact us at [insert support email or contact form link]. We will address the issue promptly and ensure delivery of your product.
Refund and Cancellation Policy
- As this is a digital product, all sales are final and non-refundable once the personalized horoscope has been created and sent. For more details, please refer to our Refund Policy.
Support
If you encounter any issues with receiving your personalized horoscope, our customer support team is here to help. You can reach us at support@palmastro.online